Good
7.1 /10

Score from 45 reviews

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Map - Hotel El Puma - GPS: -13.52267, -71.973592
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Hotel El Puma, Cusco

★★★ Reviews, photos, room rates, address, contact
  • Av. Garcilaso, 806, 084 Cusco, Peru - View on map
7.1 /10
Good
Wi-Fi is available free of charge in every room of our property
Property type: Hotel
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Located in Cusco, less than 1 km from Wanchaq Train Station, Hotel El Puma offers comfortable accommodation featuring a shared lounge, free private parking, a restaurant, and a bar. As a 3-star hotel, it provides concierge service and a tour desk to assist guests. The property also boasts a 24-hour front desk, airport transfers, room service, and complimentary WiFi throughout the premises.

Each room at Hotel El Puma is equipped with a desk for convenience. The private bathrooms come with a shower and complimentary toiletries, while guests can enjoy views of the city. All units feature a flat-screen TV with cable channels and a safety deposit box for added security.

A buffet breakfast is served daily at Hotel El Puma, allowing guests to start their day off right.

Nearby attractions include Santo Domingo Church, Hatun Rumiyoc, and the Church of the Company, all within walking distance. Alejandro Velasco Astete International Airport is just 3 km away.
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Important information

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from the 18% additional fee (IVA) at Hotel El Puma, a copy of your immigration card and passport must be presented.

Please note that both documents are required for fee exemption at Hotel El Puma. Guests unable to present both documents will be required to pay the fee at Hotel El Puma.

Foreign business travelers requiring a printed invoice will be charged an additional 18% at Hotel El Puma, regardless of the length of their stay. This fee is not automatically included in the total reservation cost at Hotel El Puma.

Room Types

Standard Double Room Description, photos, price, amenities

See photos of the Standard Double Room
Room standards
  • safe deposit box,
  • clothes rack,
  • interconnecting rooms available,
  • waste bin,
  • heating,
  • work desk,
  • wardrobe/closet
Sanitary facilities
  • toilet,
  • toilet paper,
  • complimentary toiletries,
  • hairdryer,
  • bathtub,
  • private bathroom,
  • shower,
  • shampoo,
  • bathtub or shower
Property technology & media
  • television (tv),
  • flat-screen tv,
  • cable tv channels,
  • telephone
Paid extra services
  • key access,
  • towels,
  • bed linen,
  • towels/bed linen (extra charge if not standard),
  • wake-up service
Location & local attractions
  • view,
  • quiet street view,
  • city view
Accessibility for disabled guests
  • upper floors accessible by stairs only (to room),
  • lift access (to room),
  • raised toilet,
  • upper floors accessible by lift (to room)

This room features a private bathroom and a TV.

Standard Single Room Description, photos, price, amenities

See photos of the Standard Single Room
Room standards
  • clothes rack,
  • wardrobe/closet,
  • safe deposit box,
  • waste bin,
  • work desk,
  • heating
Sanitary facilities
  • complimentary toiletries,
  • shower,
  • toilet paper,
  • bathtub,
  • toilet,
  • shampoo,
  • private bathroom,
  • bathtub or shower,
  • hairdryer
Property technology & media
  • flat-screen tv,
  • television (tv),
  • telephone,
  • cable tv channels
Paid extra services
  • wake-up service,
  • towels/bed linen (extra charge if not standard),
  • bed linen,
  • key access,
  • towels
Location & local attractions
  • city view,
  • quiet street view
Accessibility for disabled guests
  • upper floors accessible by stairs only (to room),
  • upper floors accessible by lift (to room),
  • lift access (to room),
  • raised toilet

This room features a private bathroom, cable TV, heating, hairdryer, telephone, and a safety deposit box.

Queen Room Description, photos, price, amenities

See photos of the Queen Room
Room standards
  • clothes rack,
  • safe deposit box,
  • heating,
  • waste bin,
  • wardrobe/closet,
  • work desk,
  • interconnecting rooms available
Sanitary facilities
  • bathtub or shower,
  • bathtub,
  • private bathroom,
  • hairdryer,
  • toilet,
  • complimentary toiletries,
  • toilet paper,
  • shampoo,
  • shower
Property technology & media
  • flat-screen tv,
  • telephone,
  • cable tv channels,
  • television (tv)
Paid extra services
  • wake-up service,
  • towels/bed linen (extra charge if not standard),
  • bed linen,
  • key access,
  • towels
Location & local attractions
  • quiet street view,
  • view,
  • city view
Accessibility for disabled guests
  • upper floors accessible by stairs only (to room),
  • raised toilet,
  • lift access (to room),
  • upper floors accessible by lift (to room)

Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers a wardrobe, a safe deposit box, heating, a flat-screen TV with cable channels, as well as city views. The unit provides 1 bed.

Standard Triple Room Description, photos, price, amenities

See photos of the Standard Triple Room
Room standards
  • clothes rack,
  • safe deposit box,
  • heating,
  • wardrobe/closet,
  • work desk,
  • waste bin
Sanitary facilities
  • hairdryer,
  • shampoo,
  • toilet paper,
  • bathtub,
  • shower,
  • private bathroom,
  • toilet,
  • bathtub or shower,
  • complimentary toiletries
Property technology & media
  • television (tv),
  • flat-screen tv,
  • telephone,
  • cable tv channels
Paid extra services
  • towels,
  • wake-up service,
  • key access,
  • bed linen,
  • towels/bed linen (extra charge if not standard)
Location & local attractions
  • city view,
  • view,
  • quiet street view
Accessibility for disabled guests
  • raised toilet,
  • upper floors accessible by lift (to room),
  • upper floors accessible by stairs only (to room),
  • lift access (to room)

This room features a private bathroom and a TV.

Choose your ideal room at Hotel El Puma

Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:

  • Standard Double Room
  • Standard Triple Room
  • Standard Single Room
  • Queen Room

Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.

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Reviews

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Reviews will help you better prepare for a pleasant stay!

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Facilities and services

On-site activities & leisure On-site activities & leisure

bar happy hour

Hotel services offered Hotel services offered

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

Dining & bars Dining & bars

on-site restaurant, in-room dining service, hotel bar, breakfast served in room, selection of wine/champagne

Pools, spa & wellness Pools, spa & wellness

communal bathhouse

Transport & getting around Transport & getting around

convenient airport shuttle, shuttle service (surcharge applies), airport transfer (surcharge applies), airport meet and greet / pick up, convenient airport drop off, general shuttle transport

Reception & guest support Reception & guest support

24/7 front desk, quick check-in/check-out, currency exchange service, excursion booking desk, baggage hold, guest concierge services, individual check-in/check-out, invoices available

Shared spaces for guests Shared spaces for guests

guest lounge / tv room, patio/outdoor seating

Cleanliness & housekeeping Cleanliness & housekeeping

guest laundry service, professional dry cleaning, efficient ironing service, regular daily housekeeping

Business & conference facilities Business & conference facilities

conference and banquet facilities, fax and photocopying services

Other property amenities Other property amenities

spacious family rooms, elevator access, in-room heating, entirely non-smoking property, standard key entry

Property safety & security Property safety & security

in-room safety deposit box, round-the-clock security personnel, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers

Security systems Security systems

staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible

Social distancing guidelines Social distancing guidelines

secure cashless payment methods accepted, strict adherence to physical distancing guidelines

Disinfection & cleaning procedures Disinfection & cleaning procedures

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, option to decline room cleaning services during stay

Food & drink safety Food & drink safety

safe physical distancing in dining spaces, all dining ware (plates, cutlery, glasses) fully sanitised

Internet access

Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.

Guest parking

Details about parking facilities are not available.

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Check-in, check-out, and payment policies

Check-in

From 11:30 Until 23:30 hours

Check-out

From 08:30 Until 09:30 hours

Children and extra beds

Guests must be at least 18 years old to check in. We welcome children of all ages.

Pets

Pets are not permitted.

Languages spoken
   
Contact methods
☎ telephone
@ E-mail

Map

 

Photo gallery

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Frequently Asked Questions (FAQ)

Check-in starts at 23:30 and check-out is by 09:30.
Social distancing and disinfection are enforced. Details on our website.
Yes, Hotel El Puma offers airport transfer.
The property is not fully adapted for children, but is welcoming to all.
Yes, the property offers various dining options. See the Amenities tab.
Absolutely, upon request, we can arrange transportation to the airport for our guests to ensure a stress-free departure.
Yes, we invite you to enjoy our on-site restaurant, which serves delicious local and international cuisine for all guests.
Yes, we offer an express check-in and check-out service to save our guests' valuable time.
Yes, security is our priority. The Hotel El Puma property is protected by 24-hour security and CCTV monitoring in common areas.
Of course, for the convenience and safety of our guests, we accept all popular forms of cashless payment, including credit cards and mobile payments.
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